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OVSD 4.5 SP20 (HPUX) : Adding approver also allows the the Approval Initiator to add himself

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Kashif Masood_1
Regular Collector

OVSD 4.5 SP20 (HPUX) : Adding approver also allows the the Approval Initiator to add himself

Hello,

We require to have a selective group of persons to be made available to select when an initiator adds the approver using the Approval Vote "add" button. We achieved this by assigning the selective persons ( i.e. approvers ) from the persons database into a specific folder and gave ONLY the view access to this folder to the initiator, however, after doing this we faced the problem of not able to see/add the "caller" field with all the persons. The "Caller" field ( which is also linked to the persons database )is displaying only the persons of the specific folder.

Please advice on how can we achieve this business requirement of creating a service call for anyone ( without restrictions ) selected from the persons database however to have a selective "Approvers" list while adding through Approval Vote. We dropped the idea of using "approval groups" as we have in our environment more than 800 approvers which cannot be added in one workgroup and it is nearly impossible to maintain multiple workgroups for 800 approver.

We highly appreciate if someone who has achieved this can advice us or provide some guidance. Thanks in advance.
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