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OVOW 7.5 & SD 5.0 Integration

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Wael Al-Assadi
Acclaimed Contributor

OVOW 7.5 & SD 5.0 Integration

Hello all,

I would like to do the integration between OVOW 7.5 and SD 5.0. I have been through all the steps in the "OpenView Operations Integration Administrator’s Guide".

What worked for me:

(1) I could view my OVOW services & nodes as CIs in SD (Import/Export).

(2) I could manually send an incident from SD to OVOW.

What didn't work: (which is the important part)

(1) OVOW doesn't send any incidents to SD, when an incident occurs on a node or a service in OVOW.


In other words: A manual communication between SD and OVOW works fine. An auto communication between OVOW and SD doesn't work.


Can anyone help with that? Any ideas?


Best regards
Wael A.
1 REPLY
Michael Lutfi
Frequent Visitor

Re: OVOW 7.5 & SD 5.0 Integration

This is part of the templates and the rules in templates in OVOW. Please consult with the OVOW manual on actions to take when an event happens :)

sorry I am not much of a help in this usually I pass my requirements to the OVOW/OVOU admin person and they take care of what to do for auto incident forwarding...
//Add this to "OnDomLoad" event