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OVIS Service Desk integration

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John Xagiber
Regular Contributor.

OVIS Service Desk integration

Hi!

I have setup OVIS integration with service desk and ovis metrics are imported to Service Desk.

I would like to do some historic reports, based on Service Desk data. Is that possible? I do only see the latest entry in the console. Is the data stored in the SD db somewhere? If yes, does anyone know in which table data is stored?

Thanks!
1 REPLY
Bhuvnesh
Honored Contributor.

Re: OVIS Service Desk integration

Check analyzed data tables. May be its over there..not sure though.