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Not able to create Serivce Pages account

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SeanJ
Outstanding Contributor.

Not able to create Serivce Pages account

We have OVSD4.5 with SP10.
WHen User clicks on no "SP account",
it ask for email address & other 3 fields
Unique number,last name,tel no.

I have entered email address & last name & click on subimt.
I receive below error
"You are not eligible for service pages & your email address is not valid"

Note:my person record is available & email address is mention in it.
1 REPLY
Ruth Porter
Acclaimed Contributor.

Re: Not able to create Serivce Pages account

Hi there,

For this to work you must have entered the domain of the email address ((i.e. the part of the email address after the @ symbol) as an email hostname ( see tools>system>Service Pages> Access>email hostname

Hope this helps, Ruth
http://www.teamultra.net