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Not able to Import Relation in CMDB

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Syed Mazhar Has
Super Collector

Not able to Import Relation in CMDB

Dear All,

I am using Service Desk 4.9 (SP19) and i have the task of importing the records into CMDB using Data Exchange Task. I am able to import the records but for the relation between the records i am unable to do so and i get a wierd messages in my log.

Could anybody help me with the solution. Atached are the documents Relation Error.zip which have log file and a word file showing the contents in XML file and Import Data window.

Dear All could you'll please help me soon.

Thanks in Advance

Regards
Syed Mazhar Hasan
1 REPLY
Mike Bush
Honored Contributor

Re: Not able to Import Relation in CMDB

See my reply on other copy of this
//Add this to "OnDomLoad" event