Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

No "More" on Assignment Field

Highlighted
Chris_780
Regular Collector

No "More" on Assignment Field

I am trying to remove the "More" field on a Service Call. It is linked to the Assignment form, but I cannot find a way to edit its appearance on a Service Call form (see attachment).

If the Service Call form made the fields To Workgroup and To Person available, I could use them, but only Assignment is available as a field, which combines To Workgroup, To Person, and More within it.

Does anyone know if it is possible to modify the appearance of the Assignment field on a Service Call? I can only see how to modify this form as it appears once you click the button next to More, but not how it displays in general.

Thanks!
Chris
3 REPLIES

Re: No "More" on Assignment Field

Hi Chirs,


I think you can do it by removing those fileds from assignment form.

There is a seperate form for that.

let us know if you need more detail

Hope it helps.

Regards
Keshav
Chris_780
Regular Collector

Re: No "More" on Assignment Field

I finally figured this out, the More field does not appear on the Assigment form, but if you remove the other pages from the form itself, the More will no longer appear.
Chris_780
Regular Collector

Re: No "More" on Assignment Field

See above, closing thread.
//Add this to "OnDomLoad" event