Re: Newbie questions – integration with external web site
OVSD comes with a basic web page capability. It is called Service Pages. You need to install the Service Pages files first. These are available on your original install media. Then you need to apply the same service pack to service pages as you have running on you application server and clients. This is available on the HP patch download site - or if you have the Servcie Pack install files there is a service pages folder with the necessary install files.
Have a look in the OVSD install guide for details on installing up Service Pages as you need to set a java variable (if it is not set already).
Service Pages will allow a non licensed user to create a service call. Also licensed users can log and update problems, changes, incidents and service calls.