The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Need ServiceDesk5.1_Administration__guide part II

Highlighted
Sam decosta
Esteemed Contributor

Need ServiceDesk5.1_Administration__guide part II

Hi all,

I have ServiceDesk 5.1 Administrator guide part 1 named ServiceDesk_5[1].0_Administration_I__full_Material_.pdf

i searched for part II but i didn't find.

Can some body provide me the same ?

Thanks,
Avinash
3 REPLIES
Err_1
Honored Contributor

Re: Need ServiceDesk5.1_Administration__guide part II

Hi Avinash,

I do not know about a 2 part Admin Guide, I do know that a complete Administrator's Guide can be found here:
http://support.openview.hp.com/selfsolve/document/KM18466/binary/servdesk51_Administrators_Guide_en_pdf?searchIdentifier=5eb3b030%3a120d0d3ce1f%3a-14c7&resultType=document

Regards;
Randall Barrantes
SW Support Delivery Manager
TimCal
Collector

Re: Need ServiceDesk5.1_Administration__guide part II

hi,
sorry for interfearing in this thread...
but Err, can you provide me with SD5.1 userguide in english & french?can you send me the link?

Thanks

Reem
Sam decosta
Esteemed Contributor

Re: Need ServiceDesk5.1_Administration__guide part II

Thanks Err,

I already have this guide..apart from this i found admin part 1 guide which is more detailed.

So i thought..there should be part 2 also.

Thanks,
Avinash
//Add this to "OnDomLoad" event