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Need SD - OVO Windows Integration Document

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Badrinath H K
Honored Contributor.

Need SD - OVO Windows Integration Document

Hi,

I am looking for documents/Inputs for Service Desk 4.5 and OVO Windows Integration.

Please share any documents and Information that you may have.

Thanks in advance.

Regards,
Badrinath
3 REPLIES
Mike Bush
Acclaimed Contributor.
Solution

Re: Need SD - OVO Windows Integration Document

The documentation is in a service pack, SDSK_00021. It's an 844k PDF, I'd rather not attach to the forum?
Nedachin Dmitri
Honored Contributor.

Re: Need SD - OVO Windows Integration Document

Mike is right!
that's a link to it:

http://openview.hp.com/ecare/getsupportdoc?docid=SDSK_00021

Dmitriy
Marc Hummel
Outstanding Contributor.

Re: Need SD - OVO Windows Integration Document

Integration points are different with different versions of OVOW and OVSD.

OVOW 7.5 has a different int than OVOW 7.2

7.2 is done via ovo_sd.vbs and policies between the two apps.

7.5:
http://www.hpsoftwareforum.com/asia-pacific/presentations/114_OVOW75TipsandTricks.pdf

There is more info avail, just do a search for ovow 7.5/ovsd integrations.

good luck.
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