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Need Help re: Character Sets - Can Anyone Help?

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RLyons1
Frequent Contributor.

Need Help re: Character Sets - Can Anyone Help?

I have a log file I'm trying to create a policy for, however it's in UTF-16 format and it looks like OpenView 7.5 only supports UTF-8. Anyone know of a converter or a hotfix for OpenView that will change this so that UTF-16 will work? Please help, even if it's to say they don't support it and won't!
1 REPLY
Robert S. Falko
Acclaimed Contributor.

Re: Need Help re: Character Sets - Can Anyone Help?

Hello,

You may have posted your question in the wrong forum. OpenView Service Desk only uses UTF-8, not UTF-16, to my knowledge.

-Josh