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Multiple step operation generated errors

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BUDI RAHARDJO_2
Respected Contributor.

Multiple step operation generated errors

When I tried to search using Advanced Find for open tickets assigned to a certain workgroup, I get this error pop-up message:

"com.ms.wfc.data.AdoException: Multiple step operation generated errors. Check each status value."

The error also shows up when I have custom view with this workgroup defined in the view.

Any assistance is appreciated..

see also attached error pop up message.
3 REPLIES
The Pike
Acclaimed Contributor.

Re: Multiple step operation generated errors

Is everybody getting that error?
BUDI RAHARDJO_2
Respected Contributor.

Re: Multiple step operation generated errors

yes everyone gets that error.

HP OpenView support found out the root cause: invalid character in the description field
BUDI RAHARDJO_2
Respected Contributor.

Re: Multiple step operation generated errors

caused by invalid characters in description field