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MS SMS 2.5 and Service Desk

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Tim Black
Super Contributor.

MS SMS 2.5 and Service Desk

The ini sample file on service desk data exchange is for SMS 2.0, is there another one for SMS 2.5 and the corresponding mapping ?

Regards
2 REPLIES
Tim Black
Super Contributor.

Re: MS SMS 2.5 and Service Desk

Sorry for pushing it but had anyone tried this type of import ?

Gyula Matics_1
Acclaimed Contributor.

Re: MS SMS 2.5 and Service Desk

I haven't tried SMS 2.5 yet.

On the other hand, for a real implementation, the sample ini file for sms 2.0 is not very useful either. Your best bet is to take a look at the database of sms and figure out yourself how to extract the information you need.