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Lost menu bar...

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Ryan Jenkins
Regular Collector

Lost menu bar...

OVSD 4.5, SP17

Not sure if anyone else has experienced this, but I just spent a while trying to resolve it, so I thought I'd share my learnings.

User has somehow moved their floating MenuBar off screen and could not get it back on the visible area. Tried clearing the cache without success.

To resolve, exit OVSD and rename the Console.ATB file usually in C:\Documents and Settings\\Application Data\Hewlett-Packard\OpenView\Service Desk.

Logged back into OVSD and the menu bar was back on the window.
3 REPLIES
Mark O'Loughlin
Honored Contributor

Re: Lost menu bar...

Thanks for that Ryan.
George M. Meneg
Honored Contributor

Re: Lost menu bar...

Thanks Ryan for sharing the tip!
menes fhtagn
Ashly A K
Honored Contributor

Re: Lost menu bar...

Thanks Ryan, for sharing the learnings!!
Keep it up!!

Ashly A K
http://www.geocities.com/helponhpopenview
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