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Lost CI category field

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Horst Niederhoe
Super Collector

Lost CI category field

Hi there !

I can´t find my CI category field under Adminconsole. Where can I find it to create some CI categories like Parent - Server and child Carpack ?

Thanks
Horst
4 REPLIES
Err_1
Honored Contributor

Re: Lost CI category field

Hello,

you can go to Data> Codes> Configuration Item> CI Category.

There you can see your current Ci Categories and create new ones.
Randall Barrantes
SW Support Delivery Manager
Horst Niederhoe
Super Collector

Re: Lost CI category field

Hi !

Exactly that is my problem.
I can´t find it there any more.

I just have fields:
CI relation type
CI status
Outage Msg Operation
Outage Severity

and a custom field named BUBBLE.

I think I have deactivated this field but don´t know where.

Thanks
Mihai Tita
Occasional Visitor

Re: Lost CI category field

Hi,

Tools menu -> System - Administrator console.
Click to mark Codes node in Administration Console -> Data -> Codes.

In Administration Console -> Tools -> Block/Unblock Selection. If the Blocked check box is selected, users will not see or be able to use the code. Remove check box selection for CI Category.

Regards,
Mihai
Horst Niederhoe
Super Collector

Re: Lost CI category field

Hi Mihai !

Unfortunately, there is nothing blocked and I also don´t see the CI category any more under it.

//Add this to "OnDomLoad" event