Service Desk Practitioners Forum
cancel

Log error

SOLVED
Go to solution
Highlighted
William_157
Honored Contributor.

Log error

Hi

We received this message in the log server. I think this for the old dbrules in the Schedule Rules Actions. How I fix that.

SD 4.5 with SP12 Java 1.3 in Windows 2000 Advance Server.
4 REPLIES
George M. Meneg
Acclaimed Contributor.
Solution

Re: Log error

Hello William,

You cannot delete scheduled tasks from the UI. Generally speaking deleting scheduled tasks is very tricky since they are stored "encoded" in the db.

select * from rep_javaobjects
where jav_entity = (
select ent_oid
from ifc_entities
where ent_name = 'Scheduled Tasks')

will list the scheduled tasks

delete from rep_javaobjects
where jav_entity = (
select ent_oid
from ifc_entities
where ent_name = 'Scheduled Tasks')

will delete EVERY scheduled task.

If there are scheduled tasks occured in the past stop the server and start it again. Normaly the invalid entries should be removed.
menes fhtagn
William_157
Honored Contributor.

Re: Log error

If I a deleted all schedule actions rules not affect anything in the dbrules.
George M. Meneg
Acclaimed Contributor.

Re: Log error

No you are not affecting DB rules but you have to look again at your db rules. The problem begins there!
menes fhtagn
William_157
Honored Contributor.

Re: Log error

Thanks..