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List of Customers related to a SLA

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Jay Mistry
Outstanding Contributor.

List of Customers related to a SLA

Hi all

Is there a way I can extract a list of all the customers that receive a specific Service/SLA?

I know the customers are related to the SLA on a tab on the SLA form but I cant see a way to copy the list of users out into a spreadsheet.

Any help would be much appreciated.

Jay
2 REPLIES
SWATI SHARMA
Honored Contributor.

Re: List of Customers related to a SLA

You just select all the customer records in the SLA form den right click

Report Style >> table
Select Print Preview
den Publish and save it (.htm format)

Open it in excel.


Hope it helps !!!
Reeti
Contributor.

Re: List of Customers related to a SLA

You can make use of the normal copy paste commands to copy the Organisations into an excel sheet.

Open the Service/SLA for which you need to copy the organisations.

Click on any of the Receiving Entities.
Do Ctrl+A, Ctrl+C
and then a Ctrl+V on the excel sheet.