Service Desk Practitioners Forum
cancel

Linking CI to Person

Highlighted
geyo
New Member.

Linking CI to Person

Can anyone please Help advise me to Link Configuration Item to Person
3 REPLIES
Pramod Raghaven
Outstanding Contributor.

Re: Linking CI to Person

Hi,

Which version of service desk are you using and what is the Service pack you are using??

Regards,
Pramod
"If you are good at doing something never do it for free"
GPK_1
Frequent Contributor.

Re: Linking CI to Person

Im Using Sd 5.1 with no SP
GPK_1
Frequent Contributor.

Re: Linking CI to Person

Created a template for Person.Then thru data exchange i used PERSON-CI as an Object Type and used the template that i created earlier .It showed to field configuration ITEM and Person.I linked the serialno acting as searchcode for CI and EMPNO actiong as a Searchcode in Person