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Limitation the quantity of Database rules

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Denis_35
Honored Contributor.

Limitation the quantity of Database rules

Hello all!

How much DB rules can be in Service desk? Are there any limitations for DB quantity?

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DrFoul
Honored Contributor.
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Re: Limitation the quantity of Database rules

Hi Denis_35.

 

There is a rumour about a technical limitation of 999 rules, but there are no developers who can confirm or deny this, or even say if this applies too all DB rules together, or if this is 999 rules per entity.

 

I think the bigger problem is maintaining them, and anticipating the rules triggering eachother, interfering, and (who knows?) looping.

 

Can anyone reply if they ran into this limitation, which servicepack version, and which error if any?

 

HPE Software Support

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Denis_35
Honored Contributor.

Re: Limitation the quantity of Database rules

Thank you!