Hello , we are running SD 4.5 on SUN Solaris and are using a german localization pack. Now we have the situation, that on most GUIs the online help is shown in English. But on one GUI it is in German. Is it possible to change the language for all users to German and how can it be done?
Please check what is the default language in regional settings of machine on which online help is coming in english.I think, the web page that you get checks with your current language settings and shows the page accordingly..I am not sure but check it once. Check what is the difference b/w regional settings of machine on which german language help is coming and other machines.
On the workstation, on which the online help is shown in German, the localization pack was installed. So the additional languages are available. The German helpfiles are in the following location: C:\Program Files\Hewlett-Packard\OpenView\service desk 4.5\client\repo\locales\1031
After copying the folder 1031 to other workstations the online help was also shown there in German.