Java problems (SDClientBean) after upgrading Service Desk 4.5
Re: Java problems (SDClientBean) after upgrading Service Desk 4.5
The problem was caused by the application using an old version of web-api.jar. The developer had copied the file into a new catalog which the application was using. When upgrading Service Pages as a part of service pack 23 the file became obsolete. After copying the new file to the catalog used by the application everything worked as a charm.