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Java.lang.OutOfMemoryError - SD Incidents

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bharad
Honored Contributor.

Java.lang.OutOfMemoryError - SD Incidents

When i refresh the incidents list or navigate back to the incidents list in SD 5.0 on Win2k3
i get the below error
"Java.lang.OutOfMemoryError"
and the incidents do not get loaded.

How can i fix this?

Thanks,
Bharad
2 REPLIES
Ruth Porter
Acclaimed Contributor.

Re: Java.lang.OutOfMemoryError - SD Incidents

Hi Bharad,

Have you checked the advice on Java memory optimisation? I think it is in the install guide (or possibly the admin guide)

Hope this helps, Ruth
http://www.teamultra.net
bharad
Honored Contributor.

Re: Java.lang.OutOfMemoryError - SD Incidents

Thank you,

I checked the Admin Guide and it refers to a registery setting that has to be changed

Navigate to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\OVTomcatA\Parameters

Select \JVM Option Number 1

Increase the value (default is -Xmx512M)

But i cannot find the \JVM parameter on the registry