I have installed HPSD 5.0 in Windows 2003 with SQL 2000. Webconsole is same as GUI client.When i am opening an incident in webconsole it is not showing any CI row itself. 2.UI rules is not working webconsole. How does webconsole is useful for the engineer who work on the call if the UI rules are not working.
Is there any servicepack for the UI rules to work on HPSD 5.0