Service Desk Practitioners Forum
cancel

Issue in custem Field (Entity Reference)

Highlighted
M Kumar
Super Contributor.

Issue in custem Field (Entity Reference)

Hi All,

Currentely we are have two Entity Reference (Code) Custem field in Project Item, when i am activating either of them it must be displayed under Data-->Codes-->Project and from here we can add options in drop down as for Status field but it is not appearing here.
Please help me to resolve this issue ASAP.

Thanks,
Manoj
2 REPLIES
Vasily Kamenev
Acclaimed Contributor.

Re: Issue in custem Field (Entity Reference)

HI
Open documentation from your servicepack and follow by doc itsm008585.
After creation, stop the server, clear cache folder on server, start the server.

Vasily
Ruth Porter
Acclaimed Contributor.

Re: Issue in custem Field (Entity Reference)

Hi there,

Sometimes you have to refresh the codes - just press F5 while on the Data>Codes>Project screen.

Hope this helps, Ruth
http://www.teamultra.net