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Is there a Russian language pack avaiable?

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Maxim Krikun
Occasional Contributor

Is there a Russian language pack avaiable?

Hi.

I saw several people here are using SD in russian. I began to create my own one, but had several technical problems.

Could you please share your tanslation pack or consult me on creating it?
8 REPLIES
Mikhail Ivanov
Honored Contributor

Re: Is there a Russian language pack avaiable?

Hi.

Perabs you need to see how other languages implemented...
See the localization pack.


Misha.
Maxim Krikun
Occasional Contributor

Re: Is there a Russian language pack avaiable?

I tried to set up French first. After i installed LocalizationPack and DataImport'ed an appropriate xml file, some items still appear in english. Namely, these are menu items under Actions menu and tab captions. During import i got several warnings like those:

warning: While processing PAGES (id = 855):
Vous n'??tes pas autoris?? ?? ins??rer cet ??l??ment page text
.....
warning: While processing CODES (id = 2704):
Vous n'??tes pas autoris?? ?? ins??rer cet ??l??ment code text
.....

Maxim Krikun
Occasional Contributor

Re: Is there a Russian language pack avaiable?

i have ServiceDesk 4.0, localization pack sdsk_00014.exe
Mikhail Ivanov
Honored Contributor
Solution

Re: Is there a Russian language pack avaiable?

Simplest way to do localization:

1) Do Russian localization on existing SD.

2) Export these into XML (via data exchange).

3) Import this XML into new SD installation.

That's all.

Maxim Krikun
Occasional Contributor

Re: Is there a Russian language pack avaiable?

how can i export localized strings from service desk?

As far as i understand, DataExport is to export from external source and then importing into SD. So in order to export from SD with DataExport i have to uderstand DB structure for localized objects, but i don't.
Maxim Krikun
Occasional Contributor

Re: Is there a Russian language pack avaiable?

I discovered that the Actions issue is covered by SDSK_00015 service pack. Downloading now.
Mikhail Ivanov
Honored Contributor

Re: Is there a Russian language pack avaiable?

Hi.

SD Db structure is rather simple. This is the only thing well documented in Service Desk...

Misha.
Dantist
Super Collector

Re: Is there a Russian language pack avaiable?

Hello!
have anyone Russian language pack?
or can make export from youre Russian configuration into XML and email to me ?
thanks!
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