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Is TELALERT integrated with HP Servicedesk 5.1?

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Fenny_1
Honored Contributor.

Is TELALERT integrated with HP Servicedesk 5.1?

Hi,

I would like to know whether TelAlert Software works with HP Servicedesk 5.1
2 REPLIES
Err_1
Acclaimed Contributor.

Re: Is TELALERT integrated with HP Servicedesk 5.1?

Hello,

Telalert is not officially integrated with SD out of the box.

Although, you can do the integration via DB rules and using the SD agent to send data to TelAlert.

Points for tios are welcome!

Regards;
Randall Barrantes
SW Support Delivery Manager
Fenny_1
Honored Contributor.

Re: Is TELALERT integrated with HP Servicedesk 5.1?

Hi,

Can you briefly describe from where i need to start for this integration working with TELALERT.

any document will be more than helpfull.