Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Is TELALERT integrated with HP Servicedesk 5.1?

Highlighted
Fenny_1
Collector

Is TELALERT integrated with HP Servicedesk 5.1?

Hi,

I would like to know whether TelAlert Software works with HP Servicedesk 5.1
2 REPLIES
Err_1
Honored Contributor

Re: Is TELALERT integrated with HP Servicedesk 5.1?

Hello,

Telalert is not officially integrated with SD out of the box.

Although, you can do the integration via DB rules and using the SD agent to send data to TelAlert.

Points for tios are welcome!

Regards;
Randall Barrantes
SW Support Delivery Manager
Fenny_1
Collector

Re: Is TELALERT integrated with HP Servicedesk 5.1?

Hi,

Can you briefly describe from where i need to start for this integration working with TELALERT.

any document will be more than helpfull.
//Add this to "OnDomLoad" event