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Installation of HPSD 5.1 SP8 Service pages failed

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VVL
Occasional Contributor

Installation of HPSD 5.1 SP8 Service pages failed

Hi,

We tried to upgrade our current system HPSD 5.1 SP3 to Sp8.

We uninstalled completely and installed SP8.

On primary server while installing Service pages, Service pages package got failed. and got an error saying "Could not find the HPOVSDSP package".

Please let us know what can be done on this?

this is very critical as our production system is affected.

regards,
Lakshmi
1 REPLY
MarkvL
Honored Contributor

Re: Installation of HPSD 5.1 SP8 Service pages failed

Hi Lakshmi,

In the patch file there executables for the different components but you also need the packages directory that comes with it when you try to install the service pages.

In the packages directory you'll find HPOvSdSp-05.10.176-WinNT4.0-release.msi which the error refers to, best thing is to copy the entire packages directory because you will need more files than just this one.

mark
HP Support
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