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Inserting Email Service Call in Service Call template

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Fepelof_1
Regular Collector

Inserting Email Service Call in Service Call template

Hi there,

I´m struggling in inserting a Email Service Call Template in a Service Call Template.
I´ve made this association, but when the Service Call is registered, I open the Email Service Call to send an email, another Email Service Call Template is shown (actually, the one I made first) instead of the Template that is associated with that kind of Service Call.

Am I asking to much ? Is it possible to be done ?

thanks
Fep
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