Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Inclusion of Chinese / Japanese languange content in DB rules

Highlighted
AJAYB
Occasional Advisor

Inclusion of Chinese / Japanese languange content in DB rules

Hi,

I am not able to send an email in Japanese and Chinese language using a DB Rule in HPSD client V4.5

Is Japanese and Chinese not supported in the tool ?.

Thanks,
Ajay
2 REPLIES
Gyula Matics_1
Honored Contributor

Re: Inclusion of Chinese / Japanese languange content in DB rules

There are Chinese and Japanese localization packs for SD, so I guess e-mail should work as well.
AJAYB
Occasional Advisor

Re: Inclusion of Chinese / Japanese languange content in DB rules

Thanks for the response. Currenly i am having english as the language for SD. So you mean to say that there are SD packs to enable support of the Chinese / Japanese languages without changing the locale ?.

Also another issue i see is certain special characters like " î " ," é " etc. are supported in the application, but when we create DB rules for emails with content containing any of these characters, it gets replaced by " ? ". Can you help ?
//Add this to "OnDomLoad" event