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Inbound E-mail Update error (SD 4.5-SP18)

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William_157
Senior Member

Inbound E-mail Update error (SD 4.5-SP18)

Hi,

I received a error when use Update Sc via email. See the attachment.
2 REPLIES
Err_1
Honored Contributor
Solution

Re: Inbound E-mail Update error (SD 4.5-SP18)

Hi William,

From the error you provide, it seems that the person who sent the email to Update the SC did not removed his signature, which made the Update command take the string "wrodrigue@suagm.edu" as another field that you wanted to update.

When you use the Update command, make sure that no other lines are in the body of the email, only those with the field names that you want to update.

Regards;
Randall Barrantes
SW Support Delivery Manager
William_157
Senior Member

Re: Inbound E-mail Update error (SD 4.5-SP18)

Thanks

Its works;;;;
//Add this to "OnDomLoad" event