I am exporting, then importing data from a Radia source. One of the fields is a date field. I have created all the required custom fields, including the date field with the format 'date'. The date field in Radia is in the format of dd-mmm-yyyy, time, ie: 19-Jun-2006 06:25:28 PM. When I import it into Service Desk, the date field is empty.
Although, if I create a custom field for date as a text, it does import it, but doesn't carry the time.