The community will be in read-only from Monday 11:59pm (PT) to Wednesday 7:30am (PT)
The community will be in read-only from Monday 11:59pm (PT) to Wednesday 7:30am (PT)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Importing Persons in to Workgroups

Highlighted
Frank Mitchell
Occasional Advisor

Importing Persons in to Workgroups

I've setup a data exchange import from an excell file in to Service Desk 4.5 SP12 ,but it will only import one member per workgroup. I do not see an errors in the log file and it completes succesfully. I'm useing Members for the import mapping. Has anyone have any suggestions?

Thanks
Frank
2 REPLIES
Vasily Kamenev
Honored Contributor

Re: Importing Persons in to Workgroups

HI
You must have table with column: Memeber, Group. So your xml must be created with two values in each records, then in import you can create relations between Person and Group.

Vasily
Frank Mitchell
Occasional Advisor

Re: Importing Persons in to Workgroups

My excel file does have two columns one points to the Person Identification number in the person record and the other DeptID points to the Workgroup Search code. It does the import but will only import one person per each workgroup and non of the other records get imported.
//Add this to "OnDomLoad" event