any suggestions how to import M:N fields via import mapping? At this moment I have XML file from which i import person to ConfigItem field named "owner" (there is only one owner per CI). This works fine.
But now I need to add the same person also to CI users` list. I tried to map it within the same class, saying - map "person" to "owner" and map "person" to "users". This will import only the "owner" but not the "users".
You can also use a DB rule to set CI user same with CI owner. There is an advantage of this approach during daily changes regarding new CIs allocated to your end-users. You have to relate only the owner of CIs and associated DB rule will create CI user relation automatically. The disadvantage, in both cases is: when an owner has been changed, you have to manually unrelate previously related user. Hope this helps you a little.