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Import Incident and ServiceCall related?

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Stefan Nilsson_1
Trusted Contributor.

Import Incident and ServiceCall related?


Is it possible - from the outside via eventsd.exe using a template - to create an Incident and a Servicecall which are related?

Do I have to do this in one, two or more steps?

An examples?

PS: I want to create Serv.calls from OVO/W with an Incident related to it. The Incident is equal to the OVO/W message.

SEN