Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Icons not showing up in Service Desk 4.5

SOLVED
Go to solution
Highlighted
Goody6
Occasional Advisor

Icons not showing up in Service Desk 4.5

Icons are not showing up in the shortcut bar in service desk 4.5. Anyone know why this may be.
3 REPLIES
stoney_2
Regular Collector

Re: Icons not showing up in Service Desk 4.5

hi,

sounds like the userid has nothing ticked in ROLES.

its a long way to the top if ya wanna
Goody6
Occasional Advisor

Re: Icons not showing up in Service Desk 4.5

The person does have a role selected. I attached a picture of what his client looks like. He has full fuctionality, just broken icons. Take a look.
Vasily Kamenev
Honored Contributor
Solution

Re: Icons not showing up in Service Desk 4.5

HI
This is was after installation of same programms on PC as Nero, ACD ... open the register and modefy back the value (DEafult) to "icofile" by [HKEY_CLASSES_ROOT\.ico].

Vasily
//Add this to "OnDomLoad" event