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Icons not showing up in Service Desk 4.5

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Goody6
Regular Contributor.

Icons not showing up in Service Desk 4.5

Icons are not showing up in the shortcut bar in service desk 4.5. Anyone know why this may be.
3 REPLIES
stoney_2
Respected Contributor.

Re: Icons not showing up in Service Desk 4.5

hi,

sounds like the userid has nothing ticked in ROLES.

its a long way to the top if ya wanna
Goody6
Regular Contributor.

Re: Icons not showing up in Service Desk 4.5

The person does have a role selected. I attached a picture of what his client looks like. He has full fuctionality, just broken icons. Take a look.
Vasily Kamenev
Acclaimed Contributor.
Solution

Re: Icons not showing up in Service Desk 4.5

HI
This is was after installation of same programms on PC as Nero, ACD ... open the register and modefy back the value (DEafult) to "icofile" by [HKEY_CLASSES_ROOT\.ico].

Vasily