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ID Number exceeding 999,999

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GwenH
Occasional Contributor

ID Number exceeding 999,999

We are almost at 999,999 tickets in our Service Desk 4.5 SP 23 application. Is there a way to expand this number so that the application will generate 1 million plus tickets?
3 REPLIES
GwenH
Occasional Contributor

Re: ID Number exceeding 999,999

Never mind, I have the answer. The field goes up to 18 characters.
The Pike
Honored Contributor

Re: ID Number exceeding 999,999

Very Y2K-ish of you Gwen ;).
GwenH
Occasional Contributor

Re: ID Number exceeding 999,999

Yep, my concerned stemmed from a conversation I half remembered with the consultant who set up our system. I'm just glad I worried for nothing. :D
//Add this to "OnDomLoad" event