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I can save new Views in SD4.5 SP17

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Roman Peralta
Collector

I can save new Views in SD4.5 SP17

When i customize a view and put a name and later logout.
When i sign in again the view I previous save don't appear.
3 REPLIES
Vasily Kamenev
Honored Contributor

Re: I can save new Views in SD4.5 SP17

HI
All Customization views store are in Views.dat file in local folder %AppData%\Hewlett-Packard\OpenView\Service Desk. Look at on this file, perhaps something is wrong? This file updated after you close the program(exit), if you program generate error - ordinary this file not updated.

Vasily
Roman Peralta
Collector

Re: I can save new Views in SD4.5 SP17

Which may be the reason why the View.dat going be corrupt, because i have some people that don't have an error when close the application and whe go in again their customize views don't appear
Roman Peralta
Collector

Re: I can save new Views in SD4.5 SP17

Which may be the reason why the View.dat going be corrupt, because i have some people that don't have an error when close the application and when go in again their customize views don't appear
//Add this to "OnDomLoad" event