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I HAVE A MAJOR PROBLEM WITH LOGIN IN SD 5.1

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ab!
Collector

I HAVE A MAJOR PROBLEM WITH LOGIN IN SD 5.1

Hello all !!

As I wrote I have a problem with login in Service Desk 5.1 ..

When I unmark the field "ignore client settings for login" (System settings/general settings) and try to connect on the host where aplication server is instaled all works fine. Logon window turns up and I have to give user name and password. THATS HOW IT SHOULD WORKS ... but

When I try to connect from any other machine (where aplication server isn not installed)I got that message : "Cannot connect to server sdserver. Check that the server name is correct, the server is reachable via the network, and the HP OpenView software is running." .. Everything is correct ! it just doesn't connect.

When I mark the field (System settings/general settings) it connects without any prob BUT I WANT THE LOG ON WINDOW !!!! Its really important for the security aspects .

Can anyone help me please?

Cheers, AB.

2 REPLIES
mmv
Member
Solution

Re: I HAVE A MAJOR PROBLEM WITH LOGIN IN SD 5.1

Add -DServer= option to target of your OvConsole shortcut on any host other than application server.
ab!
Collector

Re: I HAVE A MAJOR PROBLEM WITH LOGIN IN SD 5.1

Thx MMV, it works :)
cheers.
//Add this to "OnDomLoad" event