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How to validate for Relations field?

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Geek
Regular Collector

How to validate for Relations field?

Hi Experts,

We have an urgent requirement where we need to relate a SC with Incident/Problem/Change/WO
and Change with WO compulsorily. But however there is no way we can validate a ticket before saving that it has atleast one ticket related. Does anyone have any idea on how we can do it in HPSD 4.5 (SP 23)??

Please reply if any clue for this.
3 REPLIES
Geek
Regular Collector

Re: How to validate for Relations field?

Hi all,

do you have any solution to overcome this??
It is very critical requirement or us.

please help...
Err_1
Honored Contributor

Re: How to validate for Relations field?

Hi,

As far as I know, this can not be done, there is an existing request to have this added as an enhancement:

http://support.openview.hp.com/selfsolve/document/LID/ITSM009411

Regards,
Randall Barrantes
SW Support Delivery Manager
Geek
Regular Collector

Re: How to validate for Relations field?

Hi Randall,

Yeah I know about this request in HP site,
but isn't there anyother way by which this can be done??

Please suggest.

Thanks for replies.
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