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How to use new database with HP Service Desk

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Leonardo Franco
Acclaimed Contributor

How to use new database with HP Service Desk

Hi all.
I've just created a new Oracle database for HP Service Desk and populated it via exp/imp.
My question is:
How to redirect HP OV Service Desk 4.5 to use this new database?
Thank you
Leo
1 REPLY
The Pike
Honored Contributor
Solution

Re: How to use new database with HP Service Desk

You need to specify which database and account to connect to from the Database Accounts tab in the server settings editor.

More on this in the Installation Guide (Chapter 5: Configuring the Application Server).

Do not forget to assign points for the answer.
Here's how:
http://forums11.itrc.hp.com/service/forums/helptips.do?#33

The Pike
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