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How to send Mail to a particular Role!

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raam.mk
Respected Contributor.

How to send Mail to a particular Role!

In HPOV SD4.5 in Business Logic when we create any rule to send mail, in the send to field the user defined role does not appear,
Please can any one tell me how to.



Cheers
Raam
1 REPLY
Michel SILVA SO
Outstanding Contributor.

Re: How to send Mail to a particular Role!

Hi Raam,
you should use WorkGroups for that. The Role form is not customizable so you cannot enter any e-mail address. And it is not reachable from UI-Rules.

Work with Shadow Fields and some UI-Rules that will fill the Group Field the way you need.

Be carrefull you are only able to create NEW Custom Fields from SP-17.

Hope this helps,
Rgds,
Michel