Service Desk Practitioners Forum
cancel

How to see in a view of Service Call a Field from Change

SOLVED
Go to solution
Highlighted
Roman Peralta
Super Contributor.

How to see in a view of Service Call a Field from Change

I have Service Desk 4.5 SP 17. I have a view of all service call and I want to see in that view the number of change related to each Service Call (If its the case)
2 REPLIES
The Pike
Acclaimed Contributor.
Solution

Re: How to see in a view of Service Call a Field from Change

Whoa SP17 is old!

You can accomplish that by creating an explorer view. The subject has been discussed in several threads here in the forums.

The application's help files contain a couple of topics on how to create an explorer view.

Do not forget to assign points for the guidance.

The Pike
Roman Peralta
Super Contributor.

Re: How to see in a view of Service Call a Field from Change

I have the tools to resolve my problem