Service Desk Practitioners Forum
cancel

How to schedule a task to ahppen daily in SD 4.5

Highlighted
raam.mk
Respected Contributor.

How to schedule a task to ahppen daily in SD 4.5

How do I schedule a task in Service Desk 4.5 to happen everyday at a fixed time irrespective of other conditions.
I could find only before or after a task in DB Rule instead am looking for a fixed time value.
1 REPLY
Ruth Porter
Acclaimed Contributor.

Re: How to schedule a task to ahppen daily in SD 4.5

Hi there,
There is no simple way to do this with just DB rules.

You can use sd_event to create a record and have this scheduled everyday by the scheduler of the OS on which your server runs (at on windows, cron on Unix) and then have a DB rule which fires on creation of the record set up by the sd_event.

Hope this helps, Ruth
http://www.teamultra.net