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How to retrieve Esc Status for service call ticket in OVSD?

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Koijam Baleshwo
Regular Collector

How to retrieve Esc Status for service call ticket in OVSD?

Hi,
could anyone tell me whether ther is any API for retrieving the "Esc Status" for a service call ticket from OVSD?

please assist me.


Regards,
Koijam Balesh
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