Service Desk Practitioners Forum
cancel

How to open customized form from related CI?

Highlighted
James Chen_2
Respected Contributor.

How to open customized form from related CI?

Hi,I have customized serveral forms. But when I try to open a CI from another CI's related CI view , it open the default form, it's not what I want .

How to open customized form from another CI's related CI view? Have anybody or customer raised similar request or issue?

Thanks!!
1 REPLY
Ramaprasad N
Outstanding Contributor.

Re: How to open customized form from related CI?

Hi James,

We don't have put of the box solution for this. However, there are some work arounds. Refer to the following for more details.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=47663