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How to make blanket mailing in service desk

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Zorin
Super Contributor.

How to make blanket mailing in service desk

hi,

How to make blanket mailing in service desk?

regards,
zorin
5 REPLIES
Ruth Porter
Acclaimed Contributor.

Re: How to make blanket mailing in service desk

Hi Zorin,

Can you explain a bit more - what do you mean by blanket mailing?

Regards

Ruth
http://www.teamultra.net
Zorin
Super Contributor.

Re: How to make blanket mailing in service desk

more specification:
How to make blanket mailing in service desk for list of person from approved votes?


regards,
zorin
Zorin
Super Contributor.

Re: How to make blanket mailing in service desk

I mean blanket mailing is analog of broadcast.
Ruth Porter
Acclaimed Contributor.

Re: How to make blanket mailing in service desk

Hi Zorin,

When you move the Approavl status to Active, all the approvers will receive an email if they have the option "send me an email when I need to approve an item" selected.

Hope this helps

Ruth
http://www.teamultra.net
Vasily Kamenev
Acclaimed Contributor.

Re: How to make blanket mailing in service desk

Yes, and for this email exist template "Service call Approval Notification"

Vasily