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How to know code for custom fields

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CA1501973
Honored Contributor.

How to know code for custom fields

Hi,

We are using service desk 4.5 SP 20.

We have created one custom field in short text 40. Now we want to use this field in Service Pages also for which code for this field is required which we have forgotten.

Please do let em knwo how we can get custom fields code.


2 REPLIES
Ruth Porter
Acclaimed Contributor.

Re: How to know code for custom fields

Hi there,

You need to discover exactly which custom text field you activated.

The attached SQL will tell you for a SQL DB in 4.5

Hope this helps,

Ruth
http://www.teamultra.net
Bhuvnesh
Honored Contributor.

Re: How to know code for custom fields

Hi
One easy way could be oepn the form which has this field tehn right click on the custom filed and select "Whats this".
This should display the name. For example 4th custom field of type number.
After that you can see the exact name in database or relation diagrams.
Regards,
Bhuvnesh