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How to increment case ID sequence

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Roger_135
Occasional Contributor

How to increment case ID sequence

Is it possible to increment the case ID sequence? I have a new installation of SD and would like to start the case ID sequence at 5000. The database is Oracle.

Thanks.
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Mark O'Loughlin
Honored Contributor
Solution

Re: How to increment case ID sequence

Hi Roger,

have a look at the following. It might help somewhat.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=985371
Roger_135
Occasional Contributor

Re: How to increment case ID sequence

Thank you Mark.
Mark O'Loughlin
Honored Contributor

Re: How to increment case ID sequence

No problem Roger, I hope it helps.

Any points would be much appreciated.
//Add this to "OnDomLoad" event