Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

How to check the result (Approved/Rejected) of voting (field Approval:Result)

SOLVED
Go to solution
Highlighted
jakal
Occasional Advisor

How to check the result (Approved/Rejected) of voting (field Approval:Result)

Greetings!
How to check the result (Approved/Rejected) of voting (field Approval:Result), using interface DB/UI Rules?
Fields are only accessible to the analysis *Approver Required, Approval Group, Approval Status, Deadline, Description only.
I wish to operate depending on result of voting the status of object.
ServiceDesk 4.5, SP24
2 REPLIES
Alok Shrotri
Frequent Visitor
Solution

Re: How to check the result (Approved/Rejected) of voting (field Approval:Result)

Hi,

Approval Result cannot be used to trigger any DB or UI rule. But there is a workaround. Details in

http://forums12.itrc.hp.com/service/forums/questionanswer.do?threadId=1027146

and many other previous similar threads.

Hope this helps.

Regards,
Alok
jakal
Occasional Advisor

Re: How to check the result (Approved/Rejected) of voting (field Approval:Result)

Thanks, i'll try
//Add this to "OnDomLoad" event