Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

How to change SEARCH CODE Validation ... ?

Highlighted
Thiwanka
Regular Collector

How to change SEARCH CODE Validation ... ?

Dear All,

I am using SD 4.5, I need to remove the validation for SEARCH CODE.
I can't use a Numeric as the first character for the SEARCH CODE. It gives a error which says "Invalid Search Code".

Q1 - How Can I change this validation to use Numaric as first char ... ?

Q2 -
IT is Great !
2 REPLIES
George M. Meneg
Honored Contributor

Re: How to change SEARCH CODE Validation ... ?

Hello,

I don't think that you can do much about that.
menes fhtagn
Raghunathan Tik
Frequent Visitor

Re: How to change SEARCH CODE Validation ... ?

Hi,

this is not allowed by design. however if you want to use a Numeric value in front of the search code, try to prefix hash character # in front of the searchcode

for eg.. try to use the searchcode as
#12abcdefgh.xyz.com instead of 12abcdefgh.xyz.com

raman
//Add this to "OnDomLoad" event